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CMS Imaging's Response to COVID-19COVID-19

In connection with the COVID-19 outbreak, CMS Imaging has implemented precautionary measures and protocols based on the recommendations of the Center for Disease Control (CDC), state epidemiology resources, and the local health departments in our areas of operations.

To ensure the safety of our team members and their families, CMS Imaging has offered all office-based employees the option of working from home. All departments will continue operations as usual. Our Service Department continues to process and dispatch service requests for essential equipment repair.

Our Field Service Engineers will comply with all guidelines of the CDC and individual healthcare facilities as mandated. If a facility prohibits non-essential access, and the site requires on-site maintenance, we require formal communications stating that the repair is essential. We ask that during the request for service, each facility inform our Customer Support Team of any changes to that facility's protocol for entering the facility. Healthcare facilities must provide our engineers with the same level of personal protection that they provide to their personnel. We ask that if possible, the equipment to be repaired be moved to a non-patient area. Please clear rooms of all patients and staff in the case of stationary rooms. Our engineers will, upon completion of the repair, disinfect the equipment, and we urge all facilities to do the same.

We implore everyone to follow the recommendations of the CDC:
  • Frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based hand rub with at least 60% alcohol. Always wash hands that are visibly soiled.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Follow all government recommended social distancing recommendations.

CMS Imaging is proud to stand by our healthcare partners during this global pandemic. We stand ready to play our small part in stopping this deadly virus.

All of our teammates wish to express our gratitude to all doctors, nurses, physician assistants, nurse practitioners, radiology technologists, administrative personnel, and all healthcare professionals. Thank you from the bottom of our hearts for all that you do.

The CMS Imaging, Inc. Executive Team will continue to assess the recommendations of the CDC, state epidemiology resources, and the local health departments. Any changes to this statement will be made public promptly and posted on our website.

Please contact us for any questions at:
Phil Reichner
843.300.4924
communications@cmsimaging.com