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ProCare Service Agreements



Professional medical imaging service coverage to meet your clinical, operational, and economic needs.

Delivering on our corporate brand values, our solutions can be easily customized to provide any desired service support solution.

Basic Plan Plus Plan Pro Plan Advanced Plan Premier Plan
LABOR
Planned Maintenance ✓ ✓ ✓ ✓ ✓
Customary Response Times*
(30 minutes - phone; 4 hours on-site)		 ✓ ✓ ✓ ✓
On Demand Labor* ✓ ✓ ✓
Tech Phone Support ✓ ✓ ✓
PARTS
Repair Parts 10% discount 10% discount ✓ ✓ ✓
Image Intensifiers
and Tubes
(Non Pro-Rated)		 10% discount 10% discount 10% discount ✓ ✓
Panel Warranty ✓ ✓ ✓ ✓
Panel Protection
with incident replacement fee		 ✓ ✓
OTHER
Software Updates/Upgrades Performed at PM only Performed at PM only ✓ ✓ ✓
10% Discount on Accessories ✓ ✓ ✓ ✓ ✓
* Labor Hours: Monday - Friday 8:30 am - 5:00 pm

Explore if a Service Contract is right for you.

To request information on any of our products or services call us at (800) 867-1821 or use this form.

About

CMS Imaging, Inc. is the premier healthcare solutions provider specializing in the sales and service of diagnostic medical imaging equipment. Founded in 1987 in Charleston, SC as an independent service organization, CMS Imaging has expanded its product line to include MRI, CT, Ultrasound, Digital X-Ray, and Advanced Fluoroscopic systems.

  • Monday-Friday:
    8:30am to 5pm