Resources
Find answers to common questions, connect with our technical support team, and explore the latest news and insights from CMS Imaging. Whether you need equipment assistance or want to stay informed about medical imaging technology, start here.
Technical Support
CMS Imaging’s technical support team helps keep your imaging equipment operating reliably. From troubleshooting and repairs to preventative maintenance, our factory-trained engineers provide expert service focused on minimizing downtime and supporting your team’s ability to deliver patient care.
To get assistance, submit a service request below. Service requests are accepted 24/7. For immediate assistance outside regular business hours, please call so we can help address your equipment needs.
Frequently Asked Questions
What types of diagnostic imaging equipment does CMS Imaging provide?
CMS Imaging offers a range of solutions including X-ray systems, ultrasound machines, MRI and CT scanners, fluoroscopy units, and mobile imaging equipment.
What warranty comes with your equipment?
Standard warranties vary by product line but typically include parts, labor, and remote technical support. CMS Imaging does offer customizable Service plans to fit each customers needs. Plans can be added during the buying process or added after the sale of the equipment.
Is user training included with the purchase?
Yes. We provide on-site or virtual training for technologists, physicians, and administrative staff.
How do I request service or support?
Service can be requested via phone, support portal, or email. Emergency technical assistance is also available.
What happens if a part needs replacement?
We stock a wide range of OEM and compatible parts to minimize downtime. Certified engineers handle all repairs.
