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Best in KLAS... Again in 2010!
In 2009 Shimadzu Medical Systems USA, was bestowed a great honor by having been awarded the
Best in KLAS achievement for the RADspeed DR Radiographic table system.
On June 15, 2010, SMS and the RADspeed system was once again honored with the "Best in KLAS Medical Achievement" award* for 2010 in the category of Digital X-Ray.
That is two years in a row!
This is quite an honor for all of us, as the award is not solely judged on the performance of the system but on the many aspects of a product. In fact, just as a reminder, here is the criteria that is used by KLAS in order to arrive at the Award recipient:
• Contracting experience
• Product works as promoted
• Money's worth
• Avoids nickel and diming
• Quality of implementation
• Implementation of time
• Quality of training
• Overall product quality
• Delivery of new technology
• Ease of use
• Product response time
• Supports integration goals
• Product has needed functionality
• Quality of phone/web support
• Proactive service
• Executive involvement
• Lives up to expectation
• Keeps promises
• Part of long term plans
• Overall communication
• Recommend to peer/friend
• Overall satisfaction
• Forecasted overall satisfaction
• Would you buy again
• Ranked client's best vendor
*2010 Top 20 Best in KLAS Awards: Medical Equipment, June 2010. www.KLASresearch.com